What You Need To Know About Excess Wear And Use

As your Lease Agreement states, your lease vehicle must be returned in good condition allowing for Normal Wear and Use (refer to your Lease Agreement for information regarding vehicle Wear and Use). Excess Wear and Use to your vehicle outside the Normal Wear and Use guidelines may result in Excess Wear and Use charges.

ROLLOVER THE VEHICLE

2012 Ford Focus 4-Door

Hot Spot 1

Wheels

Scratches up to 6 inches and gouges up to 1/2 inch

Wheels

Scratches greater than 6 inches or gouges greater than 1/2 inch

Hot Spot 3

Tires

Tread depth of 1/8 inch or greater everywhere on tire surface and no sidewall damage/plugs

Tires

Tread depth less than 1/8 inch anywhere on tire surface or any sidewall damage/plugs

Hot Spot 2

Body Panel

Up to three (3) per panel with a diameter up to 4 inches.

Body Panel

Four (4) or more per panel or any with diameter greater than 4 inches

Hot Spot 4

Lenses

Scratches and scuffs

Lenses

Cracked or broken

Hot Spot 5

Glass

No glass damage

Glass

All glass damage is chargeable (even small cracks and chips can compromise safety)

View Interior

ROLLOVER THE VEHICLE

2012 Ford Focus 4-Door

Hot Spot 6

Interior Burn Holes

Up to two (2) per panel with diameter up to 1/8 inch

Interior Burn Holes

Three (3) or more per panel or any with diameter greater than 1/8 inch

Hot Spot 7

Interior Permanent Stains

One (1) per panel up to 1/2 inch

Interior Permanent Stains

Two (2) per panel or any greater than 1/2 inch

Hot Spot 8

Interior Cuts and Stains

Up to two (2) per panel up to 1/2 inch

Interior Cuts and Stains

Three (3) or more per panel or any greater than 1/2 inch

View Exterior

What Is Considered Excess Wear and Use?

The following chart highlights what will be considered Excess Wear and Use by your Ford Dealer. You can also refer to the Wear and Use Evaluator Card this is mailed out shortly before your lease-end. Keep in mind, if you purchased WearCare® you may be covered for Excess Wear and Use charges (up to $2,500 on contracts dated through 10/02/2011, up to $4,000 for contracts dated thereafter - see your WearCare® Addendum for details).

Download the Wear and Use Evaluator Card

Damage Normal Wear and Use Excess Wear and Use

Exterior body panel dings, dents and scratches

Up to three (3) per panel with a diameter up to 4 inches

Four (4) or more per panel or any with diameter greater than 4 inches

Glass

No glass damage

All glass damage is chargeable (even small cracks and chips can compromise safety)

Lenses (headlights, taillights and markers)

Scratches and scuffs

Cracked or broken

Wheels

Scratches up to 6 inches and gouges up to 1/2 inch

Scratches greater than 6 inches or gouges greater than 1/2 inch

Tires

Tread depth of 1/8 inch or greater everywhere on tire surface and no sidewall damage/plugs

Tread depth less than 1/8 inch anywhere on tire surface or any sidewall damage/plugs

Interior burn holes

Up to two (2) per panel with diameter up to 1/8 inch

Three (3) or more per panel or any with diameter greater than 1/8 inch

Interior permanent stains

One (1) per panel up to 1/2 inch

Two (2) per panel or any greater than 1/2 inch

Interior cuts and tears

Up to two (2) per panel up to 1/2 inch

Three (3) or more per panel or any greater than 1/2 inch

Excess Wear and Use also includes (see your Lease Agreement for additional details):

  • Broken or missing parts (examples: keys, key fobs, spare tire, etc.)
  • Insufficient or poor quality repairs
  • Mechanical or electrical malfunctions
  • Tires that are not of appropriate size or rating for the vehicle

You will be responsible for any chargeable Excess Wear and Use remaining at vehicle return. To avoid Excess Wear and Use charges, we recommend that you have necessary repairs made prior to returning your vehicle. Be sure to consult your Ford Dealer for any needs or questions you might have.

Some types of vehicle damage considered Excess Wear and Use may be covered by your insurance policy. If this is the case, be sure to allow sufficient time for claims to be processed and repairs to be completed before vehicle return.

Excess Mileage

If the mileage on your vehicle exceeds that allowed in your Red Carpet Lease Agreement, you will be responsible for paying for the additional miles driven. Please refer to your agreement for miles allowed and excess mileage charges.

 
 
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