OVERVIEW
BUY A FORD
LEASE A FORD
- Lease-end Process
Wear and Use- Vehicle Return Instructions
BUY OR LEASE?
WHY FORD CREDIT?
What You Need To Know About Excess Wear And Use
As your Lease Agreement states, your lease vehicle must be returned in good condition allowing for Normal Wear and Use (refer to your Lease Agreement for information regarding vehicle Wear and Use). Excess Wear and Use to your vehicle outside the Normal Wear and Use guidelines may result in Excess Wear and Use charges.
ROLLOVER THE VEHICLE
2012 Ford Focus 4-Door
Wheels
Scratches up to 6 inches and gouges up to 1/2 inch
Wheels
Scratches greater than 6 inches or gouges greater than 1/2 inch
Tires
Tread depth of 1/8 inch or greater everywhere on tire surface and no sidewall damage/plugs
Tires
Tread depth less than 1/8 inch anywhere on tire surface or any sidewall damage/plugs
Body Panel
Up to three (3) per panel with a diameter up to 4 inches.
Body Panel
Four (4) or more per panel or any with diameter greater than 4 inches
Lenses
Scratches and scuffs
Lenses
Cracked or broken
Glass
No glass damage
Glass
All glass damage is chargeable (even small cracks and chips can compromise safety)
ROLLOVER THE VEHICLE
2012 Ford Focus 4-Door
Interior Burn Holes
Up to two (2) per panel with diameter up to 1/8 inch
Interior Burn Holes
Three (3) or more per panel or any with diameter greater than 1/8 inch
Interior Permanent Stains
One (1) per panel up to 1/2 inch
Interior Permanent Stains
Two (2) per panel or any greater than 1/2 inch
Interior Cuts and Stains
Up to two (2) per panel up to 1/2 inch
Interior Cuts and Stains
Three (3) or more per panel or any greater than 1/2 inch
What Is Considered Excess Wear and Use?
The following chart highlights what will be considered Excess Wear and Use by your Ford Dealer. You can also refer to the Wear and Use Evaluator Card this is mailed out shortly before your lease-end. Keep in mind, if you purchased WearCare you may be covered for Excess Wear and Use charges (up to $2,500 on contracts dated through 10/02/2011, up to $4,000 for contracts dated thereafter - see your WearCare Addendum for details).
Download the Wear and Use Evaluator Card
| Damage | Normal Wear and Use | Excess Wear and Use |
Exterior body panel dings, dents and scratches |
Up to three (3) per panel with a diameter up to 4 inches |
Four (4) or more per panel or any with diameter greater than 4 inches |
Glass |
No glass damage |
All glass damage is chargeable (even small cracks and chips can compromise safety) |
Lenses (headlights, taillights and markers) |
Scratches and scuffs |
Cracked or broken |
Wheels |
Scratches up to 6 inches and gouges up to 1/2 inch |
Scratches greater than 6 inches or gouges greater than 1/2 inch |
Tires |
Tread depth of 1/8 inch or greater everywhere on tire surface and no sidewall damage/plugs |
Tread depth less than 1/8 inch anywhere on tire surface or any sidewall damage/plugs |
Interior burn holes |
Up to two (2) per panel with diameter up to 1/8 inch |
Three (3) or more per panel or any with diameter greater than 1/8 inch |
Interior permanent stains |
One (1) per panel up to 1/2 inch |
Two (2) per panel or any greater than 1/2 inch |
Interior cuts and tears |
Up to two (2) per panel up to 1/2 inch |
Three (3) or more per panel or any greater than 1/2 inch |
Excess Wear and Use also includes (see your Lease Agreement for additional details):
- Broken or missing parts (examples: keys, key fobs, spare tire, etc.)
- Insufficient or poor quality repairs
- Mechanical or electrical malfunctions
- Tires that are not of appropriate size or rating for the vehicle
You will be responsible for any chargeable Excess Wear and Use remaining at vehicle return. To avoid Excess Wear and Use charges, we recommend that you have necessary repairs made prior to returning your vehicle. Be sure to consult your Ford Dealer for any needs or questions you might have.
Some types of vehicle damage considered Excess Wear and Use may be covered by your insurance policy. If this is the case, be sure to allow sufficient time for claims to be processed and repairs to be completed before vehicle return.
Excess Mileage
If the mileage on your vehicle exceeds that allowed in your Red Carpet Lease Agreement, you will be responsible for paying for the additional miles driven. Please refer to your agreement for miles allowed and excess mileage charges.
