Wear and Use - What you need to know

Lease vehicles are expected to be returned in good condition allowing for Normal Wear and Use (refer to your Lease Agreement for information regarding vehicle Wear and Use). Wear and Use outside Normal Wear and Use guidelines could result in Excess Wear and Use charges.

HOVER OVER THE VEHICLE FOR INFO

Ford Focus 4-Door

Hot Spot 1

Wheels

Scratches up to 6 inches and gouges up to 1/2 inch

Wheels

Scratches greater than 6 inches or gouges greater than 1/2 inch

Hot Spot 3

Tires

No sidewall damage/plugs or exposed cords/belts

Tires

Any sidewall damage/plugs, exposed cords/belts or tires of inappropriate size/rating for the vehicle

Hot Spot 2

Exterior Body Panel

Up to three (3) dings, dents and scratches per panel with a diameter up to 4 inches.

Exterior Body Panel

Four (4) or more dings, dents and scratches per panel or any with diameter greater than 4 inches

Hot Spot 4

Lenses

Scratches and scuffs

Lenses

Cracked or broken

Hot Spot 5

Glass

No glass damage

Glass

All glass damage is chargeable (even small cracks and chips can compromise safety)

View Interior

HOVER OVER THE VEHICLE FOR INFO

Ford Focus 4-Door

Hot Spot 6

Interior Burn Holes

Up to two (2) per panel with diameter up to 1/8 inch

Interior Burn Holes

Three (3) or more per panel or any with diameter greater than 1/8 inch

Hot Spot 7

Interior Permanent Stains

One (1) per panel up to 1/2 inch

Interior Permanent Stains

Two (2) per panel or any greater than 1/2 inch

Hot Spot 8

Interior Cuts and Tears

Up to two (2) per panel up to 1/2 inch

Interior Cuts and Tears

Three (3) or more per panel or any greater than 1/2 inch

View Exterior

What Is Considered Excess Wear and Use?

The following chart highlights what will be considered Excess Wear and Use. You can also refer to the information on the Wear and Use Guidelines mailed to you prior to lease-end or download our Wear and Use Evaluator Card & Guidelines.

Keep in mind, if you purchased WearCare® your Excess Wear and Use charges may be waived (up to $2,500 on contracts dated through 10/02/2011, up to $4,000 for contracts dated thereafter - see your WearCare® Addendum for details).

Damage Normal Wear and Use Excess Wear and Use

Exterior body panel dings, dents and scratches

Up to three (3) per panel with a diameter up to 4 inches

Four (4) or more per panel or any with diameter greater than 4 inches

Glass

No glass damage

All glass damage is chargeable (even small cracks and chips can compromise safety)

Lenses (headlights, taillights and markers)

Scratches and scuffs

Cracked or broken

Wheels

Scratches up to 6 inches and gouges up to 1/2 inch

Scratches greater than 6 inches or gouges greater than 1/2 inch

Tires

No sidewall damage/plugs or exposed cords/belts

Any sidewall damage/plugs, exposed cords/belts or tires of inappropriate size/rating for the vehicle

Interior burn holes

Up to two (2) per panel with diameter up to 1/8 inch

Three (3) or more per panel or any with diameter greater than 1/8 inch

Interior permanent stains

One (1) per panel up to 1/2 inch

Two (2) per panel or any greater than 1/2 inch

Interior cuts and tears

Up to two (2) per panel up to 1/2 inch

Three (3) or more per panel or any greater than 1/2 inch

Excess Wear and Use also includes (refer to your Red Carpet Lease Agreement for additional details):

  • Broken or missing parts (e.g. keys, key fobs, spare tire)
  • Insufficient or poor quality repairs
  • Mechanical or electrical malfunctions
  • Tires that are not of appropriate size or rating for the vehicle

Excess Wear and Use remaining at vehicle return is chargeable. To help avoid Excess Wear and Use charges, we recommend necessary repairs be made prior to vehicle return. Be sure to consult your Ford Dealer for any needs or questions you might have.

Some vehicle damage otherwise considered Excess Wear and Use may be covered by your vehicle insurance. Be sure to allow sufficient time for insurance claims to be processed and repairs completed before vehicle return.

Excess Mileage

If your vehicle's mileage exceeds that allowed under your Red Carpet Lease Agreement, you will be responsible for paying excess miles driven. Please refer to your agreement for miles allowed and excess mileage charges.

 
 
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