Wear and Use - What you need to know
Lease vehicles are expected to be returned in good condition allowing for Normal Wear and Use (refer to your Lease Agreement for information regarding vehicle Wear and Use). Wear and Use outside Normal Wear and Use guidelines could result in Excess Wear and Use charges.
HOVER OVER THE VEHICLE FOR INFO
2012 Ford Focus 4-Door
Wheels
Scratches up to 6 inches and gouges up to 1/2 inch
Wheels
Scratches greater than 6 inches or gouges greater than 1/2 inch
Tires
No sidewall damage/plugs or exposed cords/belts
Tires
Any sidewall damage/plugs, exposed cords/belts or tires of inappropriate size/rating for the vehicle
Body Panel
Up to three (3) per panel with a diameter up to 4 inches.
Body Panel
Four (4) or more per panel or any with diameter greater than 4 inches
Lenses
Scratches and scuffs
Lenses
Cracked or broken
Glass
No glass damage
Glass
All glass damage is chargeable (even small cracks and chips can compromise safety)

HOVER OVER THE VEHICLE FOR INFO
2012 Ford Focus 4-Door
Interior Burn Holes
Up to two (2) per panel with diameter up to 1/8 inch
Interior Burn Holes
Three (3) or more per panel or any with diameter greater than 1/8 inch
Interior Permanent Stains
One (1) per panel up to 1/2 inch
Interior Permanent Stains
Two (2) per panel or any greater than 1/2 inch
Interior Cuts and Tears
Up to two (2) per panel up to 1/2 inch
Interior Cuts and Tears
Three (3) or more per panel or any greater than 1/2 inch

What Is Considered Excess Wear and Use?
The following chart highlights what will be considered Excess Wear and Use.
You can also refer to the information on the Wear and Use Guidelines mailed to you prior to lease-end or download our Wear and Use Evaluator Card & Guidelines.
Keep in mind, if you purchased WearCare your Excess Wear and Use charges may be waived (up to $2,500 on contracts dated through 10/02/2011, up to $4,000 for contracts dated thereafter - see your WearCare Addendum for details).
| Damage | Normal Wear and Use | Excess Wear and Use |
Exterior body panel dings, dents and scratches |
Up to three (3) per panel with a diameter up to 4 inches |
Four (4) or more per panel or any with diameter greater than 4 inches |
Glass |
No glass damage |
All glass damage is chargeable (even small cracks and chips can compromise safety) |
Lenses (headlights, taillights and markers) |
Scratches and scuffs |
Cracked or broken |
Wheels |
Scratches up to 6 inches and gouges up to 1/2 inch |
Scratches greater than 6 inches or gouges greater than 1/2 inch |
Tires |
No sidewall damage/plugs or exposed cords/belts |
Any sidewall damage/plugs, exposed cords/belts or tires of inappropriate size/rating for the vehicle |
Interior burn holes |
Up to two (2) per panel with diameter up to 1/8 inch |
Three (3) or more per panel or any with diameter greater than 1/8 inch |
Interior permanent stains |
One (1) per panel up to 1/2 inch |
Two (2) per panel or any greater than 1/2 inch |
Interior cuts and tears |
Up to two (2) per panel up to 1/2 inch |
Three (3) or more per panel or any greater than 1/2 inch |
Excess Wear and Use also includes (refer to your Red Carpet Lease Agreement for additional details):
- Broken or missing parts (e.g. keys, key fobs, spare tire)
- Insufficient or poor quality repairs
- Mechanical or electrical malfunctions
- Tires that are not of appropriate size or rating for the vehicle
Excess Wear and Use remaining at vehicle return is chargeable. To help avoid Excess Wear and Use charges, we recommend necessary repairs be made prior to vehicle return. Be sure to consult your Ford Dealer for any needs or questions you might have.
Some vehicle damage otherwise considered Excess Wear and Use may be covered by your vehicle insurance. Be sure to allow sufficient time for insurance claims to be processed and repairs completed before vehicle return.
Excess Mileage
If your vehicle's mileage exceeds that allowed under your Red Carpet Lease Agreement, you will be responsible for paying excess miles driven. Please refer to your agreement for miles allowed and excess mileage charges.






Wear and Use



