Question about your account or financing?
Please contact us.
If you have a question or concern about your account or financing, please contact us and we will provide you with a response as soon as possible. Also, for your convenience many of our Frequently Asked Questions are listed in our Credit FAQ section.
- Customer Support
- Your Account, Account Manager, Payment Information, General Inquiries
- Monday-Friday, 7 AM to 8 PM CT
- Saturday, 7 AM to 5 PM CT
- 1-800-727-7145 (TDD for the hearing impaired)
Contact us by email and we'll reply by the next business day Monday-Saturday, or sooner.
If you prefer to contact us by postal mail:
- Ford Credit
- PO Box 542000
- Omaha, NE 68154-8000